A lot of other companies claim to pride themselves on “reverence for local businesses.” However, if you take the time to read the fine print in their contracts; you’ll see, they lock merchants into long-term commitments. Then make cancelling an arduous, and bureaucratic process.

To make matters worse, these companies (our local lawyer won't let us call them out by name) force local business owners to waive their rights to a fair trial; so they can avoid being held accountable, for not delivering the results they promised.  Someone needs to tell these shysters the true definition of reverence.

At Local Angel, we do more than simply “talk the talk." We stand by our product, and will work to earn your business each month, we'll never take you for granted!!!!!!!!!!!!

Below are a couple of things our local attorney told us to add, you can see we kept it as simple as possible, one page. Most of this legal jargon has to do with you giving us permission to connect your business, with customers in your area. We're sure you're going to be so happy with our service that you'll never want to cancel. But to give you peace-of-mind, we partner on a month-to-month basis. Scroll down to item 13 to see what we mean, we even bolded it for you :).

Welcome to the Local Angel website located at www.localangel.nyc (the “Site”). Please read these Terms of Service (the “Terms”) and our Privacy Policy carefully because they govern your use of our Site and the provision of our subscription services that provide a full-service marketing platform that combines social media, customer reviews, mobile and email marketing to you. To make these Terms easier to read, the Site and our subscription services are collectively called the “Services.”

1. Agreement to Terms

By using our Services, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.

2. Privacy Policy

To the extent you provide personal information to Local Angelin connection with your registration, please refer to our Privacy Policy for a description of how we use and disclose such information. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.

3. Changes to Terms or Services

Because our Services are evolving over time we may change or discontinue all or any part of the Services, from time to time. For example, we may remove a feature that users don’t use very often. We will notify you of significant changes to the Services that may affect you by sending you an email or posting on the Services.

4. Who May Use the Services

You may use the Services only if you are 18 years or older and capable of forming a binding contract with Local Angel NYC and are not barred from using the Services under applicable law. You represent and warrant that you (a) have not previously been suspended by Local Angel NYC or removed from the Site; (b) are not a competitor of Local Angel NYC; and (c) have full power and authority to enter into these Terms of Service and in doing so will not violate any other agreement to which you are a party.

5. Use of the Services

We grant you, and your Authorized Users, permission to use the Services subject to your compliance with these Terms of Service, and during the applicable subscription term (“Subscription Term”). You access and use the Site at your own risk. Subject to these Terms, we’ll use commercially reasonable efforts to provide Services during the applicable Subscription Term. You will promptly inform of any issue regarding the Services of which you become aware.

6. Unauthorized Access

We reserve the right to exercise whatever lawful means we deem necessary to prevent unauthorized access to or use of the Site, including, but not limited to, technological barriers, IP mapping, and contacting your Internet Service Provider (ISP) regarding such unauthorized use.

7. Subscription Payment and Term

By purchasing or subscribing to the Services, you agree to a minimum Subscription Term of one month, during which you are obliged to maintain a subscription at the same or greater price than the subscription selected at sign up. The subscription will renew automatically on a monthly basis unless you cancel or downgrade at least two (2) business days before your next billing date. 

A valid credit card is required for paying the subscription fees. Subscriptions are billed on a monthly basis at the beginning of each subscription month and are non-refundable. Please note that our fees are subject to change, although we will give you at least a month’s notice before any new fees take effect.

8. Proprietary Rights

8.1. Content

  • “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services, including Local Angel Content and Customer Content.

  • “Local Angel NYC Content” means any Content created or licensed by Local Angel NYC (including, without limitation, Content created for you or with your input).

  • “Customer Content” means any Content that Account holders (including you) provide to be made available through the Services.

8.2. Content Ownership

Local Angel NYC does not claim any ownership rights in any Customer Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your Customer Content. Subject to the foregoing, Local Angel NYC and its licensors exclusively own all right, title and interest in and to the Services and Content, including all associated intellectual property rights. You acknowledge that the Services and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content.

8.3. Rights in Customer Content Granted by You

By making any Customer Content available through Services you hereby grant Local Angel NYC a non-exclusive, transferable, sublicenseable, worldwide, royalty-free license to use, copy, modify, create derivative works based upon, publicly display, publicly perform and distribute your Customer Content in connection with operating and providing the Services and Content to you and to other Account holders.

You are solely responsible for all your Customer Content. You represent and warrant that you own all your Customer Content or you have all rights that are necessary to grant us the license rights in your Customer Content under these Terms. You also represent and warrant that neither your Customer Content, nor your use and provision of your Customer Content to be made available through the Services, nor any use of your Customer Content by Local Angel NYC on or through the Services will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You assume all risks associated with Your Content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in Your Content that makes you personally identifiable.

You can remove your Customer Content by contacting us and requesting that it be deleted. However, in certain instances, some of your Customer Content (including, without limitation, posts or comments that have been made) may not be completely removed and copies of your Customer Content may continue to exist on the Services in archive or backup form. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your Customer Content.

8.4. Photographs, Videos and Recordings

To the extent you request that we photograph, film and/or record you, we may do so and any such photos, videos or recordings will be considered Local Angel NYC Content and will be owned exclusively by Local Angel NYC. To the extent such photos, videos or recordings contain any third party’s name, image, likeness or voice, you represent and warrant that you will obtain all necessary permissions and releases from such third party. In the event you wish to use such photos, videos or recordings in connection with your business outside of the Services, upon your request, we may choose to grant you a license subject to the payment of a fee.

8.5. Rights in Content Granted by Local Angel NYC

Subject to your compliance with these Terms, Local Angel NYC grants you a limited, non-exclusive, non-transferable, non-sublicensable license to download, view, copy, display and print the Local Angel NYC Content solely in connection with your permitted use of the Services and solely for your personal and non-commercial purposes.

8.6. Content Disclaimer

In accessing or using the Services, you may be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Local Angel NYC does not endorse such Content and cannot vouch for its accuracy.

8.7. Feedback

We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at info@localangel.nyc. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

9. Access Rights

As part of the Services, you may choose to allow Local Angel NYC to manage third-party profiles, applications or websites on your behalf (“Third-Party Services”) using usernames and passwords that you provide to log in to the Third-Party Services (such information comprising a “Third-Party Login”). You hereby grant Local Angel NYC the right to (1) create, access and manage the Third-Party Services in your name using Local Angel NYC Content, Customer Content and publicly available information; (2) post, at Local Angel NYC’s discretion, Customer Content or Local Angel NYC Content to the Third-Party Services in your name, including but not limited to Content that mentions, discusses, or promotes third parties; (3) access, collect, read, analyze, and otherwise use on your behalf the information available on the Third-Party Services; (4) host, using the resources of Local Angel NYC or its affiliates, the Third-Party Services, to the extent necessary to provide the Services; and (5) use and store Third-Party Logins to accomplish any of the foregoing. YOU ACKNOWLEDGE AND AGREE THAT WHEN LOCAL ANGEL NYC IS CREATING, ACCESSING AND MANAGING THE THIRD-PARTY SERVICES, LOCAL ANGEL NYC IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT MAINTAINS THE THIRD-PARTY SERVICES. Your access to the Third-Party Services is governed solely by the agreement between you and the operator of the Third-Party Services.

Upon termination of your use of Local Angel NYC’s services, you retain the right to access and control the Third-Party Services not hosted by Local Angel NYC or its affiliates, as well as Customer Content. At any time, including upon termination of your use of Local Angel NYC’s services, Local Angel NYC may delete, disable, alter, remove, retain, or otherwise dispose of the Third-Party Services, if any, hosted by Local Angel NYC or its affiliates. Local Angel NYC may continue to access, collect, read, analyze, and otherwise use the Third-Party Services for the purpose of data collection until you inform Local Angel NYC otherwise.

10. General Prohibitions and Local Angel NYC’s Enforcement Rights

You agree not to do any of the following:

  • Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances.

  • Use, display, mirror or frame the Services or any individual element within the Services, Local Angel NYC’s name, any Local Angel NYC trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Local Angel NYC’s express written consent;

  • Access, tamper with, or use non-public areas of the Services, Local Angel NYC’s computer systems, or the technical delivery systems of Local Angel NYC’s providers;

  • Attempt to probe, scan or test the vulnerability of any Local Angel NYC system or network or breach any security or authentication measures;

  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Local Angel NYC or any of Local Angel NYC’s providers or any other third party (including another user) to protect the Services or Content;

  • Attempt to access or search the Services or Content or download Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Local Angel NYC or other generally available third-party web browsers;

  • Send any advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation in violation of any applicable law or regulation;

  • Use any meta tags or other hidden text or metadata utilizing a Local Angel NYC trademark, logo URL or product name without Local Angel NYC’s express written consent;

  • Use the Services or Content, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;

  • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services or Content to send altered, deceptive or false source-identifying information;

  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services or Content;

  • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;

  • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;

  • Impersonate or misrepresent your affiliation with any person or entity;

  • Violate any applicable law or regulation; or

  • Encourage or enable any other individual to do any of the foregoing.

Although we’re not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

11. DMCA/Copyright Policy

Local Angel NYC respects copyright law and expects its users to do the same. It is Local Angel NYC’s policy to terminate in appropriate circumstances Account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. Please see Local Angel NYC’s Copyright and IP Policy for further information.

12. Links to Third Party Websites or Resources

The Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

13. Cancellation and Termination

You are solely responsible for cancelling your subscription, pursuant to Section 8 (Subscription Payment and Term) of these terms. YOU MAY CANCEL your subscription or your Account AT ANY TIME by contacting your dedicated account manager via TELEPHONE, ELECTRONIC MAIL, CERTIFIED MAIL, or IN-PERSON at least two (2) days before your next billing date. Email and voicemail messages to Local Angel NYC are not a recognized method of cancellation. We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You will not receive a refund for any partial-term cancellation or termination. Upon any termination, discontinuation or cancellation of Services or your Account, the following provisions will survive: Section 9 (Proprietary Rights), Section 10 (Access Rights), Section 11 (General Prohibitions and Local Angel NYC’s Enforcement Rights), Section 12 (DMCA/Copyright Policy), Section 13 (Links to Third Party Websites or Resources), Section 14 (Cancellation and Termination), Section 15 (Warranty Disclaimers), Section 16 (Indemnity), Section 17 (Limitation of Liability), Section 18 (Dispute Resolution), and Section 19 (General Terms).

14. Warranty Disclaimers

The Services and Content are provided “AS IS,” without warranty of any kind, EXPRESS, STATUTORY OR IMPLIED. Without limiting the foregoing, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.

15. Indemnity

You will indemnify and hold harmless Local Angel NYC and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services or Content, (ii) your Customer Content, or (iii) your violation of these Terms.

16. Limitation of Liability

NEITHER Local Angel NYC NOR ANY OTHER party involved in creating, producing, or delivering the services or content will be liable for any incidental, special, exemplary or consequential damages, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES arising ouT of or in connection with thESE TERMS or from the use OF or inability to use the ServiceS or CONTENT, whether based on warranty, contract, tort (including negligence), PRODUCT LIABILITY or any other legal theory, and whether or not LOCAL ANGEL NYC has been informed of the possibility of such damage, EVEN IF A limited REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PUrPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

In no event will Local Angel NYC’S total liability arising out of or in connection with THESE TERMS OR FROM THE USE OF OR INABILITY TO USE the ServiceS or content EXCEED THE AMOUNTS YOU HAVE PAID TO LOCAL ANGEL NYC FOR USE OF THE SERVICES OR content OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO LOCAL ANGEL NYC, AS APPLICABLE.

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN LOCAL ANGEL NYC AND YOU.

17. Dispute Resolution

These Terms and any action related thereto will be governed by the laws of the State of New York without regard to its conflict of laws provisions.

18. General Terms

These Terms constitute the entire and exclusive understanding and agreement between Local Angel NYC and you regarding the Services and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Local Angel NYC and you regarding the Services and Content. If any provision of these Terms is held invalid or unenforceable (either by an arbitrator appointed pursuant to the terms of Section 18 (Dispute Resolution) above or by court of competent jurisdiction, but only if you timely opt out of arbitration by sending us an Arbitration Opt-out Notice in accordance with the terms set forth above), that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. You may not assign or transfer these Terms, by operation of law or otherwise, without Local Angel NYC’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Local Angel NYC may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Any notices or other communications provided by Local Angel NYC under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

Local Angel NYC’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Local Angel NYC. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

19. Contact Information

If you have any questions about these Terms or the Services, please contact Local Angel NYC at info@localangel.nyc

The terms and conditions below (the “Terms of Service”) govern your access to and use of Local Angel NYC’s websites, products, and services (collectively, the “Site”). The Terms of Service constitute a legal agreement between you and Local Angel NYC. You agree to the Terms of Service by accessing or using the Site. Do not access or use the Site if you are unwilling or unable to be bound by the Terms of Service.

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